Assertiveness for Collaborative Working

Assertiveness for Collaborative Working

Duration: 1 full day

Facilitator: DCM Learning

Target Audience: All Staff

Course Content:

Assertive communication is an essential skill for working effectively across the University, enabling staff to express ideas with confidence, build positive working relationships and navigate challenging conversations with professionalism and respect.  

Whether collaborating with colleagues or stakeholders, staff are regularly required to communicate clearly, manage expectations and contribute positively to shared objectives. 
This practical one-day programme equips participants with the knowledge, techniques and confidence to communicate assertively without becoming passive or aggressive. Through facilitated discussion, practical exercises, role-play and University-based scenarios, participants will develop practical strategies for expressing ideas, setting appropriate boundaries, managing challenging conversations and responding confidently in a range of professional situations. 

Throughout the day, participants will reflect on their own communication style, strengthen their confidence and practice techniques that can be applied immediately within their role. The programme encourages respectful communication, collaboration and positive working relationships, equipping participants with practical techniques to contribute confidently to shared objectives across the University community. 

Learning Outcomes 

By the end of this programme, participants will be able to: 

• Recognise the differences between passive, aggressive and assertive communication styles. 
• Communicate ideas, opinions and concerns with greater confidence and clarity.
• Set appropriate boundaries while maintaining positive working relationships. 
• Respond constructively to challenging conversations and difficult situations.
• Apply assertive communication techniques to support collaboration across the University.
• Develop greater confidence when communicating with colleagues in a range of professional settings.

Staff who are interested in this workshop should register via: People XD | 28.0.93 (corehr.com) and search for “Assertiveness”. If there are no upcoming dates, please register for the “waiting list” and we will advise you of new dates in due course.